Internet Security

Multi-Factor Authentication

Golden Valley Bank provides additional security measures to our online banking services so that our customers have the confidence that their information is being protected. The Passmark online security measures apply to both personal and business account online banking.

The additional layer of security provides even greater levels of protection against fraudulent attacks such as phishing, spoofing, key logging, and identify theft. In order to use online banking, you will be required to select challenge questions and answers, select a unique image and create a personal description for the image that is only known by you. Each time you log in thereafter, the image will appear to verify to you that you are on Golden Valley Bank’s website before entering your password.

Another part of online security is the authentication of your computer. Golden Valley Bank has the ability to recognize the computer or computers from which you usually log on. If our system detects a suspicious login due to an unfamiliar computer, it will automatically present you with challenge questions that were previously selected.

ONCE THE NEW LAYERS OF SECURITY ARE IN PLACE, GETTING STARTED IS EASY!

Step 1: Login using your access ID

Step 2: Select a picture from the image library

Step 3: Create a personal description (PassMark phrase) to the image

Step 4: Select your challenge questions and provide your answers

Step 5: Select whether to register this computer

Note: Only register personal computers that you frequently use and are not available for public use.

Step 6: Select NEXT

The next time you log onto our Internet banking service, Golden Valley Bank will recognize you and display the image and personal description (PassMark phrase) you selected. If we don’t recognize the computer you are using to log in, we will ask you to answer one of the security questions you previously created. After completion of the steps above, if you don’t see the image you selected, exit the site immediately and notify the bank at (530) 894-1000.

If you have any questions regarding PassMark or online security, please call the Bank.

Thank you!